Privacy Policy

Effective Date: June 2026

1. Introduction

Out & About ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, submit an application, attend our events or participate in our travel experiences.

By using our website, submitting an application or booking a trip, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

Full name
Email address
Mobile telephone number
Instagram handle
Location or place of residence
Emergency contact details
Dietary requirements, allergies or accessibility requirements
Information submitted through application forms
Communications between you and Out & About

We may also collect technical information such as:

IP address
Browser type
Device information
Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

Process trip applications and bookings
Communicate with you regarding trips and events
Provide customer support
Manage guest safety and welfare
Organise travel experiences
Send booking confirmations and trip updates
Improve our website and services
Comply with legal obligations

We will only use your information where we have a lawful basis for doing so.

4. Marketing Communications

We may occasionally contact you regarding future trips, events or offers that may be of interest to you.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option included in our emails.

5. Sharing Your Information

We do not sell, rent or trade personal information.

We may share information where necessary with trusted third parties including:

Payment providers
Accommodation providers
Travel service providers
Professional advisers
Regulatory authorities where required by law

We will only share information necessary for the operation of our services.

6. Payment Information

Payments are processed securely through third-party payment providers.

Out & About does not store or have access to your full payment card details.

7. Data Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We will retain personal information only for as long as necessary to:

Provide our services
Fulfil legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted.

9. Your Rights

Under UK data protection legislation, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Request transfer of your information where applicable

To exercise any of these rights, please contact us using the details below.

10. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You can control cookie settings through your browser preferences.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Out & About

📧 Email: outandaboutstays@gmail.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and become effective immediately upon posting.